Honda Auto Financing Contact Us #car #finance #nz


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Contact Us

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Questions about your Honda Financial Services (HFS) Account?

Honda Financial Services (HFS) Customer Service Representatives are available to assist you Monday – Friday, 9:00am–5:00pm, local time. Account information is also available 24 hours a day on our automated line. To contact your HFS representative, select your product and state in which it was originally acquired.

To expedite service, please have your account number available. The number can be found on your monthly statement, your online account, or any Honda Financial Services SM correspondence

Results

  • Regional Office Phone Number:

Need to make a payment?

You can find the right payment option online. Note: Online payments will take 2-3 days for processing and may show in “pending” status during that time. If your payment is pending, be assured it has been received and will be posted to your account as of the date you made it.

Approaching the End of Your Lease?

If you are approaching the end of your lease and have questions about the lease-end process, contact our Lease Maturity Center (LMC). Business hours are Monday – Friday, 9:00am-5:00pm, local time. Learn more about your lease-end options or contact the LMC .

Questions about Vehicle Service Contracts (VSC)?

Our Honda Care Vehicle Service Contracts (VSC) provide additional benefits beyond the manufacturer’s warranty. The VSC Customer Service Team is available Monday – Friday, 6:00am-5:00pm, Pacific Time. Learn more about or contact Honda Care .

Concerns about Your Vehicle?

Our Honda Automobiles Customer Service team is happy to help you with questions about your U.S. Honda vehicle. Business hours are Monday – Friday, 6:00am-5:00pm, Pacific Time. Contact Honda Automobiles Customer Service .

Need to Locate a Honda Dealer?

Your local Honda dealer is the first stop for any questions or concerns about your vehicle. This includes product recalls, campaign information, and the latest finance and lease offers. Contact your local Honda dealer

Register

Register your Honda Financial Services account to access our convenient online account tools. Once registered, you can:

  • Make payments
  • View eStatements
  • View payment history
  • Update account profile
  • Go paperless – Get eDelivery
  • Receive email/text payment alerts

Register Now

Submit Finance Account Number

Register your Honda Financial Services account to access our convenient online account tools. Once registered, you can:

  • Make payments
  • View eStatements
  • View payment history
  • Update account profile
  • Go paperless – Get eDelivery
  • Receive email/text payment alerts

Log-in FAQs

When I try to log in, the system doesn’t recognize me. Why not?

You may have mistyped your username (Honda ID), email address or password. If you try again and are unsuccessful, click the “Forgot your username (Honda ID) or password?” link to reset your password.

If you are using your email address to log in, please make sure that you are using your “website email address” that you used to setup your account and not your “financial services email address” that is used for receiving statements and correspondence.

Please note: If you have previously checked the box marked “Remember Me,” you must still enter your password to log in.

Do you recommend checking the “Remember Me” box on the log-in page?

When you check this box, your username (Honda ID) or email address is stored in a cookie on your computer, and is filled in automatically each time you return to our website. You must still enter your password to log in.

Please Note: We recommend this option if you are the only person who uses your computer. To protect the privacy of your personal information, we do not recommend using this option if you are accessing this site from a public or shared computer.

Transaction History FAQs

How often are updates posted to the online transaction history?

Our system is updated at the end of each business day and will appear on your history
the following business day.

Why isn’t the information updated instantly in your system?

The technology we use to transmit a day’s worth of account updates as a single “batch”
is more reliable and more secure than transmitting each update individually.

Why doesn’t my online transaction history show my last payment?

It often takes several days to receive and process a payment. Once the payment is
reflected in our system, it will appear in your transaction history on the next business day.
This will not be the case if you are viewing your online current statement.

The Honda ID is your personal username. This ID, along with your password, can be
used to access a number of Honda or Acura web sites and mobile applications.


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